Buyer FAQ

Questions local owners ask first.

Clear answers about phone setup, call handling, notifications, customization, and what the assistant should not promise.

Book a demo

Does it replace my phone number?

No. Most businesses keep their current number and forward missed, overflow, or after-hours calls to the assistant.

Can it answer after-hours only?

Yes. The simplest setup is often after-hours coverage first, then overflow coverage if the business wants it.

Can it text or email me the lead?

Email lead notifications and dashboard records are included in the current MVP. Text alerts can be discussed during setup if they are important for your workflow.

Can I customize what it asks callers?

Yes. The script can be customized around your services, service area, caller details, urgency questions, and preferred follow-up process.

What happens if the caller needs a human?

The assistant captures the caller's situation, marks urgency, and sends the details to the owner. It should not promise dispatch, arrival times, or exact pricing.

How long does setup take?

A simple beta setup can usually be prepared quickly once the business script, owner email, phone setup, and call flow are confirmed.

Is this for emergency service businesses?

It can help capture urgent service requests, but it is not an emergency dispatch system. The business owner still decides how to respond.

Does it work for my industry?

It is best for call-driven local businesses such as locksmiths, plumbers, HVAC companies, garage door repair, electricians, dentists, med spas, law offices, and home services.

Does it give prices?

No. It can collect details and explain that the business will confirm pricing directly after reviewing the job.

What happens after a call?

The lead is saved to the dashboard and emailed to the owner with the caller name, callback number, location, issue, urgency, summary, transcript, and recording URL when available.

Try it

See the flow in under two minutes.

Start a browser call, act like a sample customer, and see how the assistant collects a clean lead.

Start demo call